Turn your favorite memories into something you can hold forever 💖✨


Returns & Refunds
Each WOWCASE is made to order. Once an order has been placed, the design, uploaded photos, phone model, product options, and other order details cannot be changed, and customized orders cannot be canceled. If you have questions about your production status or order progress, contact our support team with your order number.
WOWCASE may refuse or cancel an order if submitted content may violate applicable law, third-party rights, or our content standards. Any payment treatment will be handled in accordance with applicable law and our Terms of Service.
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Shipping Policy
Processing Time: 3 business days
Shipping Time: 4–7 business days
Delivery times may vary and may take longer for Canada and island regions.
Crafted with Care
Each product is made to order. We work with trusted local manufacturing partners to carefully control every step of the process, ensuring consistent quality and a reliable experience.
Frequently Asked Questions
Q1. What Quality Photo Should I Use?
The higher the image quality, the better the final result. For the best result, upload a clear, well-lit, high-resolution original photo. Avoid blurry images, screenshots, heavily edited photos, and images downloaded from social media. The quality of your finished shaker pieces depends directly on the quality of the image you upload.
Q2. Can I Use Any Photo or Image?
You may use photos, artwork, or illustrations that you created or have permission to use. We cannot produce designs that may infringe copyrights, trademarks, privacy rights, publicity rights, or other third-party rights. We reserve the right to reject unlawful, explicit, excessively violent, or otherwise inappropriate content.
Q3. Can I Put Multiple People in One Shaker Piece?
We recommend using one main person, pet, or subject per shaker piece. When multiple subjects are placed in one piece, faces and small details may become difficult to see. For a clearer result and better movement inside the case, create separate shaker pieces for each subject.
Q4. What Size Should My Shaker Pieces Be?
Our shaker pieces are not limited to fixed sizes. As long as your design fits within the template in the WOWCASE editor, it can be produced. All shaker pieces are made with a uniform thickness of 1.7 mm. Use the editor preview to adjust the size, spacing, and overall balance of your design before placing your order. The final size and shape of each shaker piece will depend on your design and how your image is cropped.